Provider of the TONI GARD online shop and as an authorised TONI GARD GmbH
Online retailer your contractual partner is the:

Hatraco GmbH
Peutestraße 22a
20539 Hamburg

Phone: +49 40 226 307-077
Fax: +49 40 226 307-330

USt-IdNr.: DE 230134238
HRB 87821 AG Hamburg
Managing Director: Kai Vollrath, Oliver Baden

Online complaints procedure

VAT ID: DE317870440
HR Lüneburg HRB 207510

The European Commission provides a platform for online dispute resolution (ODR). You can find this under We are not obliged to participate in dispute resolution proceedings before a consumer arbitration board and are generally not prepared to do so. If you have any questions, complaints or grievances, our customer service will help you Monday to Thursday from 8 a.m. to 6 p.m. and Friday from 8 a.m. to 5 p.m. at the telephone number +49 40 226 307-000 or the e-mail address